Frequently Asked Questions
Need a little help? You're in the right place!
If you need any more help, please feel free to reach out by emailing support@smallceramics.com.
When will the Lite be back in stock?
Our Lite wheel is in stock! you should be able to purchase here! If you have any issues, or the colour you want is not in stock, get in touch by emailing
Can I purchase the Classic wheel?
Our beloved Classic wheel has reached the end of its production run, and is no longer regularly available. Occasionally, a small number may become available on our store, though we're unable to take requests or share timelines. We'll continue supporting existing wheels with warranty servicing, spare parts, and repair advice.
When will the optional batts and trimmer for the Lite be available?
Our Lite batts are available to purchase here. The mini trimmer compatible with the Lite wheel is still in development, and we'll share an update as soon as it's ready.
How can I return the wheel? When do you offer refunds?
Find full information in our Returns & Refunds Policy.
What is included in my order?
The Small Wheel Lite includes:
- The Small Pottery Wheel Lite with drip collector tray
- Printed care guide with tips and tricks
- Power supply with cord for either UK, USA, EU, or Australia
- One 12cm cyan plastic batt
This Lite wheel has been designed for throwing directly onto the aluminium head. The wheel comes with one 3D printed cyan plastic batt, and you can purchase additional batts separately!
How many batts do you get with the wheel?
For the Lite wheel, one batt is included. If you'd like to purchase more, you can do so here.
What is the difference between the Classic and Lite Wheel?
The Lite Wheel is our newest and only current model, replacing the Classic Wheel (released in 2023 and now discontinued). Here are some of the key differences:
Speed: Lite is faster, up to 200rpm vs 160rpm on the Classic
Clay capacity: Lite can comfortably handle 500g (likely closer to 800g to 1kg) vs 350g on the Classic
Wheel head size: Lite has a larger 10cm head vs 7.5cm on the Classic
Power: Lite is significantly more powerful at 12v, 120W vs 12v, 36W on the Classic
Wheel head material: Lite uses a metal flat head designed to be thrown directly onto (with optional 3d printed plastic batts)
Controls: Lite has a single knob for speed and direction, while Classic uses separate speed and direction controls
Power source: Both are plug in via DC connector (no battery option on either)
Please note:
- Classic accessories and spare parts are only compatible with the Classic Wheel
- If you are looking to make your wheel portable, be sure to select the correct batteries for your wheel model. More information on making the Lite portable here and making the Classic portable here.
- The current mini trimmer is only compatible with the Classic Wheel (a Lite version is coming soon)
Do you ship internationally?
Yes! We ship (almost) everywhere in the world. If you head over to the top right hand corner of the website, you'll find a drop down list of countries. If you don't find yours there, send us an email and we'll see what we can do!
How much will shipping be?
Shipping costs will vary from country to country. Please see our Shipping Policy here for all the information on shipping costs!
Please note that, outside of the United Kingdom, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Small Ceramics Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
I am an international customer, I keep seeing error messages when I go to pay. What can I do?
Some international customers (particularly those in India) have reported issues paying. We can help you trouble shoot the problem, here are a few things to try:
- clear your cache
- change browsers
- try incognito mode
- check your shipping and billing address matches that on the card
- check with your bank to ensure international and online payments are enabled, especially "international card-not-present transactions."
- Try using GooglePay (make sure you have a card already saved inside your Google Pay wallet before they reach checkout otherwise you will face the same issue)
If nothing works, please contact support@smallceramics.com and we will find an alternative solution.
Will you send the correct power supply with my order or do I need to buy an adaptor?
Yes, we have adaptors for the UK, USA & Canada, Australia & New Zealand, and Europe. We will send out the correct power adaptor for your country based on your shipping address. If you'd prefer a different adaptor as you plan to use it elsewhere, send us a message once you've made your purchase.
Will you make it in other colours?
Right now our Lite wheel is available in Red, Black, Forest Green, Cyan, Ochre, Stone Grey, and Pink. If you have another colour in mind, we also offer custom colours for an additional £20. Just send over a photo or colour sample and we will do our best to match it for you.
How much clay can I throw on the Small Pottery Wheel?
Our Lite wheel can comfortably handle 500g, or up to 1kg if you're an experience thrower. They are designed for throwing smaller shapes and functional ware, so any more than this might damage the motor!
What kind of clay can I use on the Small Pottery Wheel?
You can use any type of clay! For beginners who don't have access to a kiln, try using air drying clay, and for those wanted to use regular clay we would recommend porcelain for its softness and its final appearance!
My wheel isn't working properly, what can I do?
Please get in touch with us at support@smallceramics.com to discuss your options.
We try and do our utmost to provide great customer service, and value fair returns and repairs for customers. We hate plastic and electronic waste, or the thought of our products ending up in landfill. We really believe in our product and want it lasting you a lifetime! We do our best to coach you through trouble-shooting and fixing the wheel yourself where possible, as it's great if you can continue to care for it long into the future. We are also happy for you to send it to us for repairs. Our wheels have a warranty, so within that period repairs are free. Outside of warranty, we will provide a quote for the cost of repairs.
Are there any updates on the Pro wheel?
You can find all updates and FAQs around development and timelines here, and we will continue to update this regularly.
If our FAQs and policies don't quite cover what you're looking for, you're welcome to reach us at support@smallceramics.com
We're a small team, so replies can take a couple of days. If you do reach out, your message will be safely in our inbox, and we'll be back in touch as soon as we can.