Help & Contact
We have gathered answers to many common questions in our frequently asked questions, with our most asked questions below:
When will the Lite be back in stock?
Our Lite wheel is currently out of stock, but we’re working on a restock and expect it to be available again in a few weeks.
If you’d like a heads up as soon as it’s back, you can sign up for restock notifications on the product page here, and we’ll let you know right away.
In the meantime, a few colours may still pop back into stock, so it’s always worth checking back too.
Can I purchase the Lite wheel batts in a different colour?
For now, Lite wheel batts are only available in Cyan, and every wheel comes with a Cyan batt regardless of colour.
We know matching matters, and we’re looking at adding more colour options in the future!
Can I purchase the Classic wheel?
Our beloved Classic wheel has reached the end of its production run, and is no longer regularly available. Occasionally, a small number may become available on our store, though we’re unable to take requests or share timelines. We’ll continue supporting existing wheels with warranty servicing, spare parts, and repair advice.
When will the optional batts and trimmer for the Lite be available?
Our Lite batts are available to purchase here. The mini trimmer compatible with the Lite wheel is still in development, and we'll share an update as soon as it's ready.
Returns and refunds
Find full information in our Returns & Refunds Policy.
If our FAQs and policies don’t quite cover what you’re looking for, you’re welcome to reach us at support@smallceramics.com
We’re a small team, so replies can take a couple of days. If you do reach out, your message will be safely in our inbox, and we’ll be back in touch as soon as we can.